Privacy Policy
At STOR, S.L. (hereinafter, “STOR”), we take the protection of your personal data very seriously. We want you to know what information we collect, how we use it, how long we keep it, and what your rights are. All with maximum transparency and always in compliance with the General Data Protection Regulation (GDPR), the Spanish Organic Law 3/2018 (LOPDGDD), and Law 34/2002 (LSSI-CE).
By using our website www.storline.com (hereinafter, the “WEBSITE”), you accept this Privacy Policy. We recommend reading it carefully.
- Controller: STOR, S.L.
- VAT number: B-28256873
- Address: Paseo General Martínez Campos, nº 53, 28010, Madrid, Spain
- Phone: +34 911 213 450
- Email: info@storline.com
- Commercial Registry: Madrid, Volume 2966, Page 62, Sheet M-50861
We are not required to appoint a Data Protection Officer (DPO), but we have enabled a specific channel at info@storline.com for any privacy-related inquiries.
- Managing your relationship with us: orders, invoices, shipments, returns, and after-sales service.
- User account: creation, maintenance, purchase history, favorites lists, and preferences.
- Customer support: responding to inquiries, suggestions, or complaints.
- Commercial communications: newsletters and product or service updates (only with your consent). Each communication will include a simple unsubscribe link.
- Legal compliance: tax, accounting, and data protection obligations.
- Recruitment: management of received résumés (CVs).
- Service improvement: statistical and usability analysis of the WEBSITE (e.g., which sections are most visited in order to optimize it).
We will never make automated decisions with legal effects for you.
- Contract: when you purchase a product or use our services.
- Consent: when you agree to receive newsletters or accept non-essential cookies.
- Legitimate interest: responding to inquiries, fraud prevention, maintaining WEBSITE security, and improving our services through basic statistics.
- Legal obligation: invoicing, taxes, consumer regulations, and data protection laws.
The User agrees to use the WEBSITE, its services, and its contents in accordance with current legislation, good faith, accepted customs, and public order.
- Customers and billing: 6 years after the last purchase (legal tax/commercial obligation).
- Marketing/newsletters: until you withdraw your consent.
- Résumés (CVs): 1 year; if you are part of an active recruitment process, until its completion.
- Browsing/analytics: see details in the Cookies Policy.
We only share what is strictly necessary to provide you with the service:
- Couriers and shipping providers → to deliver your orders.
- Payment gateways → to process your purchases.
- Technology providers (hosting, support, analytics, online advertising).
Some of these providers are located outside the European Economic Area (EEA), in particular Google LLC and Meta Platforms, Inc. (USA). In July 2023, the European Commission approved the Data Privacy Framework, which allows transfers to the USA with guarantees. When not applicable, we use Standard Contractual Clauses or other GDPR-recognized safeguards.
You may exercise at any time:
- Access → know what data we process about you.
- Rectification → correct inaccurate or incomplete data.
- Erasure → request the deletion of your data when appropriate.
- Restriction → limit processing in certain cases.
- Portability → receive your data in a structured format and transfer it to another controller.
- Objection → for example, to direct marketing.
- Withdrawal of consent → in cases based on your consent.
To exercise your rights: send an email to info@storline.com or a letter to Paseo General Martínez Campos, nº 53, 28010, Madrid (Spain), including a copy of an identification document.
If you are not satisfied, you may file a complaint with the Spanish Data Protection Agency (AEPD).
Our services are aimed at individuals over 18 years old. In Spain, minors under 14 years old cannot provide us with personal data without parental or guardian consent. Between 14 and 18, we recommend obtaining their authorization before registering or purchasing.
We apply technical and organizational measures to protect your information:
- SSL encryption on the WEBSITE.
- Access control systems.
- Regular backups.
- Monitoring to prevent unauthorized access.
We use our own and third-party cookies for technical, analytical, and advertising purposes. Full details and configuration options are available in the Cookies Policy.
We may update this Privacy Policy to reflect legal or processing changes. The latest version will always be available on this WEBSITE.
📌 In summary
At STOR we use your data transparently, securely, and responsibly. You are in control: you decide what communications you receive, manage your cookies, and exercise your rights at any time.